To complete the Kroger Feedback Survey at www.kroger.com/feedback, follow this detailed step-by-step guide. This survey allows you to share your shopping experiences and earn 50 fuel points for your loyalty card.
This survey allows customers to provide valuable feedback on their shopping experiences, which Kroger uses to enhance its services.
Kroger, one of the largest supermarket chains in the United States, offers a feedback survey to help improve its services and products. The survey is designed to gather valuable insights from customers to enhance their shopping experience.
This blog provides a detailed step-by-step guide on how to access and complete the Krogerfeedback at www.kroger.com/feedback. Screenshots are included to assist users through each step.
Step-by-Step Guide to Completing the Kroger Feedback Survey
Step 1: Make a Purchase and Save Your Purchase Receipt
Make a Purchase at any Kroger Store: Before participating in the survey, ensure you have made a recent purchase at a Kroger store.
Save the Purchase Receipt: Your receipt is crucial as it contains specific information needed to access the survey, including the survey code, date, and time of your visit.
Step 2: Locate the Survey Code
Find the Receipt: First, locate the receipt from your recent purchase at Kroger. This receipt contains the survey code needed to access the survey.
Identify the Code: Look for the survey code printed on the receipt. This code is usually a series of numbers and letters that will be used to identify your purchase and allow you to participate in the survey.
You will need a survey code to start the survey. This code is usually found on your receipt from your recent visit to a Kroger store.
If you do not have the code, you can click on the “Don’t have a survey invitation code?” link to proceed without it.
Step 2: Access the Survey
Visit the Survey Website: Open your web browser and go to www.kroger.com/feedback.
Step 3: Choose Your Language
Select Language: Choose your preferred language from the options available (English or Español).Step 2: Choose Language
Step 4: Enter Your Receipt Information
Input Receipt Details: You will need to enter specific information from your Kroger receipt. This includes:
- Entry ID: This is usually found at the bottom of your receipt.
- Date of Visit: Enter the date when you made your purchase.
- Time of Visit: Specify the time of your visit.
If your receipt does not have an Entry ID, you can use the store phone number instead.
Step 5. Answer Survey Questions
After entering the required details, you will be directed to the survey questions.
These questions will cover various aspects of your shopping experience, including:
- Store cleanliness
- Product availability
- Staff helpfulness
- Overall satisfaction
Provide honest and detailed feedback, as this information is valuable for Kroger to improve its services.
Step 6. Rate and Comment
You may be asked to rate different aspects of your visit on a scale (e.g., from 1 to 5) and provide comments on your experience.
Take your time to reflect on your visit and share constructive feedback.
Step 7. Submit Your Contact Information (Optional)
At the end of the survey, you may be prompted to enter your contact information, such as your email address or phone number.
This step is usually optional and may be used to enter you into a sweepstakes or to provide you with discounts.
Decide whether you want to share this information.
Step 8. Receive a Validation Code
Upon completing the survey, you will receive a validation code. This code is essential for claiming any rewards or discounts. Write it down on your receipt or store it in a safe place.
Step 9. Redeem Your Reward
To redeem your reward, take your receipt along with the validation code to a Kroger store. Present these at the customer service desk or the designated area to claim your reward, which may include discounts or entries into sweepstakes.
Additional Tips
Stable Internet Connection: Ensure you have a stable internet connection to complete the survey without any issues.
Keep Your Receipt: Keep your receipt safe as it may be required for future surveys or to redeem rewards.
Participate Regularly: Regular participation in the survey can help Kroger improve their services and may even lead to rewards or discounts.
Rewards and Benefits
- Monthly Sweepstakes: Completing the survey gives you a chance to win exciting prizes in the monthly sweepstakes.
- Fuel Points: Accumulating fuel points can help you save on fuel purchases.
- Discounts: Participating in the survey can also earn you discounts on future purchases.
By following these steps and providing honest feedback, you can help improve the shopping experience at Kroger and potentially receive rewards for your participation.